{"version":"1.0","provider_name":"Beyond Finance Newsroom","provider_url":"https:\/\/www.beyondfinance.com\/newsroom","author_name":"Stella Martin","author_url":"https:\/\/www.beyondfinance.com\/blog\/author\/smartin\/","title":"Beyond Finance\u2019s EVP, Client Success Officer Vanessa Hering Explores Why Empathy Matters More Than Ever in the Age of AI in New CMSWire Article - Beyond Finance Newsroom","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Ihg4QrnHsS\"><a href=\"https:\/\/www.beyondfinance.com\/newsroom\/why-empathy-matters-in-the-ai-era\/\">Beyond Finance\u2019s EVP, Client Success Officer Vanessa Hering Explores Why Empathy Matters More Than Ever in the Age of AI in New CMSWire Article<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.beyondfinance.com\/newsroom\/why-empathy-matters-in-the-ai-era\/embed\/#?secret=Ihg4QrnHsS\" width=\"600\" height=\"338\" title=\"&#8220;Beyond Finance\u2019s EVP, Client Success Officer Vanessa Hering Explores Why Empathy Matters More Than Ever in the Age of AI in New CMSWire Article&#8221; &#8212; Beyond Finance Newsroom\" data-secret=\"Ihg4QrnHsS\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.beyondfinance.com\/newsroom\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/www.beyondfinance.com\/newsroom\/wp-content\/uploads\/Recent-News-Posts-2.jpg","thumbnail_width":1588,"thumbnail_height":794,"description":"Vanessa Hering, Executive Vice President and Client Success Officer at Beyond Finance, is making the case that while artificial intelligence is transforming customer service, empathy remains the competitive advantage technology cannot replace."}