{"id":4722,"date":"2025-05-08T08:00:00","date_gmt":"2025-05-08T13:00:00","guid":{"rendered":"https:\/\/www.beyondfinance.com\/newsroom\/?p=4722"},"modified":"2026-05-08T17:39:50","modified_gmt":"2026-05-08T22:39:50","slug":"beyond-finance-wins-gold-stevie-award-for-customer-service-department-of-the-year-in-23rd-annual-american-business-awards","status":"publish","type":"post","link":"https:\/\/www.beyondfinance.com\/newsroom\/beyond-finance-wins-gold-stevie-award-for-customer-service-department-of-the-year-in-23rd-annual-american-business-awards\/","title":{"rendered":"Beyond Finance Wins Gold Stevie\u00ae Award for Customer Service Department of the Year in 23rd Annual American Business Awards"},"content":{"rendered":"\n<p><p class=\"has-text-align-center\" style=\"max-width: 480px; margin: 0 auto 32px;\"><em>The recognition highlights Beyond Finance\u2019s empathetic support model and measurable impact on clients\u2019 financial wellness<\/em><\/p><\/p>\n\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"Organization\",\n  \"name\": \"Beyond Finance\",\n  \"url\": \"https:\/\/www.beyondfinance.com\",\n  \"award\": \"Gold Stevie Award \u2014 Customer Service Department of the Year, 23rd Annual American Business Awards, 2025\"\n}\n<\/script>\n\n\n\n\n<p><strong>CHICAGO \u2014 May 8, 2025<\/strong> \u2014 <a href=\"https:\/\/www.beyondfinance.com\/\">Beyond Finance<\/a>, one of the nation\u2019s largest debt consolidation organizations, has been named winner of the <strong>Gold Stevie\u00ae Award for Customer Service Department of the Year<\/strong> in the<a href=\"https:\/\/stevieawards.com\/aba\/about-american-business-awards%C2%AE\" target=\"_blank\" rel=\"noreferrer noopener\"> 23rd Annual American Business Awards\u00ae<\/a>. The honor recognizes Beyond Finance\u2019s innovative and empathetic approach to supporting clients on the journey to achieve financial freedom.<\/p>\n\n\n\n<p>Beyond Finance was honored for delivering an exceptional customer experience, led by a 300+ member Client Success Team that provides 24\/7 support to clients paying off debt. Many Beyond Finance team members are former or current clients themselves, allowing them to create deep connections in every interaction. In 2024, the company also introduced specialized empathy training for its team members, logging more than 500 collective hours in its first year.<\/p>\n\n\n\n<p>\u201cDebt is more than a financial issue. It carries emotional weight that demands human understanding,\u201d said Lou Antonelli, Chief Operating Officer at Beyond Finance. \u201cOur team members lead with compassion guided by personal experience, professional training and an unwavering commitment to helping empower clients throughout their journeys. This award is a powerful validation of that work.\u201d<\/p>\n\n\n\n<p>The Stevie Awards judges highlighted Beyond Finance\u2019s strong results in client satisfaction and long-term financial improvement. When surveyed, graduating clients rate their financial habits at an average of 5.9 before working with Beyond Finance, and 8.2 after graduating. Additionally, Beyond Finance maintains a Net Promoter Score of 80, up 10 points since 2023. This widely used metric measures customer loyalty and satisfaction by asking how likely customers are to recommend the company to others.<\/p>\n\n\n\n<p>\u201cThe Client Success Team is at the heart of what makes Beyond Finance\u2019s approach to debt consolidation both unique and effective,\u201d said Vanessa Hering, EVP of Strategy and Operations. \u201cOur team meets clients where they are with the goal of resolving questions on first contact. Every conversation is a chance to build trust and move our clients\u2019 goals forward.\u201d<\/p>\n\n\n\n<p>Beyond Finance\u2019s approach includes integrated support from accredited financial therapists who lead weekly financial wellness webinars. To learn more about the American Business Awards and view the full list of winners, please <a href=\"https:\/\/stevieawards.com\/aba\/customer-service-awards-2\" target=\"_blank\" rel=\"noreferrer noopener\">visit their website<\/a>.<\/p>\n\n\n\n<p>To learn more about Beyond Finance and how it supports clients on their journeys to financial freedom, visit <a href=\"http:\/\/www.beyondfinance.com\">www.beyondfinance.com<\/a>.<\/p>\n\n\n\n<p><strong>About Beyond Finance, LLC<\/strong><\/p>\n\n\n\n<p>Beyond Finance, LLC, is one of the nation\u2019s largest debt consolidation organizations. In its commitment to providing clients a smart way to move beyond debt, Beyond Finance helps consumers lower their monthly payments, reduce the impact of interest, and reach a debt-free life sooner \u2014 all with customized proprietary tools allowing for ease-of-use and transparency. In 2024, Beyond Finance was awarded with 3 ConsumerAffairs\u2019 inaugural \u201cBuyer\u2019s Choice Awards\u201d for Best Customer Service, Experience with Staff, and Transparency within its category. Beyond Finance has offices in Chicago, Atlanta, San Diego, and Houston. For more information, visit <a href=\"https:\/\/beyondfinance.com\">BeyondFinance.com<\/a>.<\/p>\n\n\n\n<p><strong>About the American Business Awards\u00ae<br><\/strong>The American Business Awards are the U.S.A.\u2019s premier business awards program. All organizations operating in the U.S.A. \u2014 public and private, for-profit and non-profit, large and small \u2014 are eligible to submit nominations. Nicknamed the Stevies for the Greek word meaning \u201ccrowned,\u201d the awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Tuesday, June 10, 2025. <\/p>\n\n\n\n<p><em>###<\/em><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Beyond Finance wins its third award for customer service this year, emphasizing the company&#8217;s sharp focus on client experience. <\/p>\n","protected":false},"author":17,"featured_media":4724,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[15],"tags":[],"class_list":["post-4722","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-releases"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Beyond Finance Wins Gold Stevie\u00ae Award for Customer Service Department of the Year in 23rd Annual American Business 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