{"id":4900,"date":"2026-02-10T09:02:26","date_gmt":"2026-02-10T15:02:26","guid":{"rendered":"https:\/\/www.beyondfinance.com\/newsroom\/?p=4900"},"modified":"2026-02-10T09:02:30","modified_gmt":"2026-02-10T15:02:30","slug":"beyond-finance-recognized-with-two-2026-stevie-awards-for-customer-service-excellence-and-innovation","status":"publish","type":"post","link":"https:\/\/www.beyondfinance.com\/newsroom\/beyond-finance-recognized-with-two-2026-stevie-awards-for-customer-service-excellence-and-innovation\/","title":{"rendered":"Beyond Finance Recognized with Two 2026 Stevie\u00ae Awards for Customer Service Excellence and Innovation"},"content":{"rendered":"\n

Awards showcase Beyond Finance\u2019s empathetic approach and positive impact in transforming clients\u2019 financial wellness and futures<\/em><\/strong><\/p>\n\n\n\n

CHICAGO \u2014 February 10, 2026 \u2014 <\/strong>Beyond Finance<\/a>, the nation\u2019s largest debt consolidation organization, won two honors in the 20th<\/sup> Annual Stevie\u00ae Awards program that recognizes the achievements of customer service teams and other business professionals worldwide. <\/p>\n\n\n\n

Among financial services companies, Beyond Finance received a Silver Stevie\u00ae Award for Customer Service Department of the Year and a Bronze Stevie\u00ae Award for Innovation in Customer Service. More than 2,100 nominations from organizations of all sizes and industries, in 41 nations and territories, were considered in this year’s competition.<\/p>\n\n\n\n

Both awards recognize Beyond Finance\u2019s Client Success team, comprised of more than 300 professionals who exemplify the company\u2019s empathetic approach to financial wellness. Many team members, some active or graduated Beyond Finance clients themselves, draw from personal experiences with debt, fostering authentic connections, trust, and meaningful, solutions-driven support. In addition to this, the Client Success team had more than 10,000 collective hours of professional training in 2025 alone focused on empathy, listening, validation, and action planning.<\/p>\n\n\n\n

\u201cOur Client Success team is foundational to how we help hard-working Americans reclaim financial independence from overwhelming debt, and move through their debt journey with greater confidence,\u201d said Lou Antonelli, chief operating officer at Beyond Finance. \u201cThey are invested in supporting both the financial and emotional well-being of our clients at every step on their journey.\u201d

The Stevie Award judges cited Beyond Finance\u2019s strong customer experience outcomes, including high satisfaction rates, improved financial behaviors, and access to 24\/7 support with a single-call resolution approach that reduces repeat outreach and client stress. Judges also noted how the integration of facetime with accredited financial therapists in weekly financial wellness webinars for clients \u2013 an industry first \u2013 effectively acknowledges the connection between financial and mental wellness.

\u201cBy addressing both the numbers and psychology behind debt, Beyond Finance is helping individuals improve their financial and emotional resilience\u201d said Vanessa Hering, EVP of strategy and operations at Beyond Finance. \u201cWe believe our approach can help reshape not only how our clients but also how America views debt \u2014 instead of a source of shame, it is a solvable challenge that when met with empathy and structured plan, can be effectively overcome, and actually become a turning point toward lifelong financial independence, stability and personal growth built on a solid foundation of sustainable habits.\u201d

The two 2026 Stevie Awards add to Beyond Finance\u2019s recent recognition for its Client Success team and empathetic approach to financial wellness. In 2025, Beyond Finance earned top honors in the 2025 Best in Biz Awards, including Gold in the Customer Service Team category<\/a>; and won a Gold Stevie\u00ae Award for Customer Service Department of the Year in the 23th Annual American Business Awards<\/a>\u00ae.

To learn more about the Stevie Awards program for customer service and view the full list of winners, please visit the Stevie Awards website<\/a>. Awards will be presented at a gala ceremony in New York on Thursday, March 5, 2026.<\/p>\n\n\n\n

To learn more about Beyond Finance and how the company supports clients on their journey to financial freedom, visit www.beyondfinance.com<\/a>.<\/p>\n\n\n\n

About Beyond Finance, LLC
<\/strong>Beyond Finance, LLC, is the nation\u2019s largest debt consolidation company. In its commitment to providing clients with a personalized approach to move beyond debt, Beyond Finance provides simple and transparent solutions that help consumers lower their eligible monthly payments, reduce the impact of interest, and reach a debt-free life sooner. Beyond Finance holds an A+ rating with the Better Business Bureau and has been awarded with multiple recognitions for its commitment to clients: Organization of the Year \u2013 The Business Intelligence Group\u2019s Excellence in Customer Service Award, Gold Stevie Award for Outstanding Customer Service Department, Banking Tech Award \u2013 Financial Wellness Champion, Best In Biz Gold Award for top Customer Service Team, and 3 ConsumerAffairs\u2019 \u201cBuyer\u2019s Choice Awards.\u201d Beyond Finance has offices in Chicago, Atlanta, and Houston. For more information, visit BeyondFinance.com<\/p>\n\n\n\n

About The Stevie\u00ae Awards
<\/strong>The Stevie\u00ae Awards are the world’s premier business awards. They were created in 2002 to honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide. There are now nine Stevie Awards programs, each with its own focus, including customer service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. For more information, visit www.StevieAwards.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Beyond Finance, the nation\u2019s largest debt consolidation organization, won two honors in the 20th Annual Stevie\u00ae Awards program that recognizes the achievements of customer service teams and other business professionals worldwide.<\/p>\n","protected":false},"author":28,"featured_media":4901,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[15],"tags":[],"class_list":["post-4900","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-releases"],"yoast_head":"\nBeyond 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