Award-winning client experience: Beyond Finance graduates report an improvement in their financial habits, increasing from an average score of 5.8/10 to 8.0/10.
CHICAGO — April 23, 2025 — Beyond Finance, one of the nation’s largest debt consolidation organizations, today announced it has been named a winner of the 2025 Excellence in Customer Service Awards, presented by Business Intelligence Group. This recognition celebrates the company’s dedication to transforming clients’ lives and financial futures by delivering an exceptional customer experience.
Beyond Finance, honored as an Organization of the Year, takes a holistic approach to helping clients say goodbye to their debt. Known for its results-driven client journey and human-first philosophy, Beyond’s Client Success Team offers personalized, 24/7 support and financial wellness programs that include no-cost financial therapy sessions with accredited financial therapists that allow clients to feel empowered even after graduating from Beyond Finance’s service.
“Beyond Finance was founded with the simple mission to help those struggling with overwhelming debt find a pathway to financial freedom. While many companies focus solely on debt consolidation, our team prioritizes a hands-on, compassionate approach, coupled with a focus on mental health and long-term financial well-being,” said Lou Antonelli, Chief Operating Officer at Beyond Finance. “Providing excellent client service throughout the process is critical to us, and we are proud to accept this award in recognition of our team’s efforts.”
The Excellence in Customer Service Awards recognize companies and teams that are elevating how businesses connect with their customers. Unlike other industry award programs, these programs are judged by a panel of leaders across industries who evaluate entries based on innovation, impact and results.
“The Client Success Team is an integral part of our customer journey. They go above and beyond to provide empathetic, solutions-focused support to our clients,” said Vanessa Hering, EVP Strategy and Operations. “Our Client Success Team is dedicated to partnering with clients every step of the way, offering 24/7 support and best in class service, leading with empathy and understanding. This instills trust and empowers clients to achieve their finance goals and a debt free future.”
To learn more about the Business Intelligence Group’s Awards and access the full list of award recipients, please visit their website.
To learn more about Beyond Finance and how it supports clients on their journey to financial freedom, visit www.beyondfinance.com.
About Beyond Finance, LLC
Beyond Finance, LLC, is one of the nation’s largest debt consolidation organizations. In its commitment to providing clients a smart way to move beyond debt, Beyond Finance helps consumers lower their monthly payments, reduce the impact of interest, and reach a debt-free* life sooner — all with customized proprietary tools allowing for ease-of-use and transparency. In 2024, Beyond Finance was awarded with 3 ConsumerAffairs’ inaugural “Buyer’s Choice Awards” for Best Customer Service, Experience with Staff, and Transparency within its category. Beyond Finance has offices in Chicago, Atlanta, San Diego, and Houston. For more information, visit BeyondFinance.com.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives with relevant experience and insight. The organization’s proprietary scoring system uniquely measures performance across multiple business domains and rewards those companies whose achievements stand above their peers.
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